BUSINESS OFFICE MANAGER

 

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Are you looking for a fulfilling career and have experience ensuring an operation runs smooth? The Arizona State Veteran Home – Flagstaff (ASVH-F) is looking for you to be their next Business Office Manager!

As the Business Officer Manager you will work closely with the ASVH Administrator and regularly consult with the Chief Financial Officer to oversee the day-to-day accounts receivable (billing and collection) functions of an Arizona State Veteran Home, a skilled nursing facility. As an Arizona Department of Veterans’ Services employee you will lead a team while incorporating a cultural focus on Veteran/Member-centered care in the performance of job duties. While being a State of Arizona employee you will learn, implement and monitor Arizona Management System (AMS) methods and utilize AMS concepts and tools for problem solving and continuous work/process improvements and efficiencies.

Job Duties:

• Prepares or assists with the preparation of operating and ancillary budgets for the Home.
• Coordinates all accounts receivable functions for the home to ensure timely and accurate billing/collection of Veteran/Member accounts according to facility policies and procedures.
• Oversees posting, balancing and reconciling of records; directly inputs financial data into computerized systems.
  Prepares monthly reports.
• Maintains consistent and clear communication with Administrator, CFO and additional groups such as auditors and surveyors
• Participates in writing department policies and procedures.
• Sets up and monitors internal controls.
• Ensures compliance with accepted accounting principles and standards, Medicare and Medicaid guidelines, third-party payer rules and federal, state and VA rules and regulations.
• Directs the financial aspects of the admissions process, ensuring admissions are financially eligible and able to pay for their care; meets with Veteran/Member families or responsible parties to discuss billing questions.
• Works with various departments across agency such as Social Services and Veterans’ Services Divisions
• Oversees staff to include providing training and support and conducting monthly 1:1 coaching and evaluations
• Attends and facilitates a variety of meetings such as the monthly Accounts Receivable Meeting and staff meetings
  

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Rules, regulations, policies, procedures of department, section and work unit
• Generally Accepted Accounting Principles (GAAP)
• Principles, concepts, practices, methods and techniques of government accounting, internal control structures and fiscal management
• Procedures for billing insurance companies, Medicare, Medicaid, VA, private pay
• Principles and practices of the collection process
• Accounting principles related to accounts receivable
• Budget process
• State and federal regulations governing skilled nursing facilities
• Billing codes and rules
• Medical terminology
• Legal terminology
• State's automated accounting system (AFIS)
• Personnel Rules
• Effective supervisory and managerial practices

Skill in:

• Verbal and written communication
• Building interpersonal relationships
• Customer service
• Analyzing, Interpreting and communicating financial data
• Problem solving
• Developing policies and procedures
• Working with a variety of staff and organizations to achieve established goals and objectives
• Applying accounting techniques to computerized accounting records
• Supervisory/management

Ability to:

• Maintain accounting records through automated accounting systems
• Write policies and procedures
• Establish and monitor internal controls
• Learn and effectively implement AMS and continuous improvement concepts and practices
• Communicate tactfully and professionally with individuals at all levels of the organization and with customers with varying levels of understanding

Pre-Employment Requirements:

• Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card.
• This position requires the ability to drive on State business. Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on State business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see A.AC. R2-10-207.11).
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Referral Incentives available for qualifying positions
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions please feel free to contact Human Resources at recruiting@azdvs.gov and 602.781.7032 for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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