KEY RESPONSIBILITIES
The role of Operations Control Center (OCC) Flight Coordinator is to provide daily operations management and oversight of involved agencies and the OCC personnel with his/her best knowledge to obtain safe, economical, and passenger-oriented operation on the highest standard. Other responsibilities aligned with Northern Pacific Airways dba Ravn Alaska's Core Values include but are not limited to:
- Upholding safety by reporting safety hazards in the work environment or when confronted with an unsafe situation and encouraging others to do the same.
- Promoting a positive safety Culture with co-workers, follows accident prevention procedures, and supports the organization in compliance with Safety Management System (SMS). Provide the tactical operational oversight necessary to achieve company determined safety, on time performance, and customer satisfaction goals.
$ads={1}
- Promoting commitment by working closely with maintenance control center on the aircraft daily status making any changes including canceling, combining, or delaying to the delay flight schedule. Accomplish department objectives by managing the overall on time performance of the ANC operation.
- Responsible for ensuring system delay coding is accurate as well as timely reporting of conditions that impact the operational integrity building charters/extra sections when needed.
- Demonstrating commitment through updating FOS and issue Operations Notifications to Stations, CRC, and outside vendors. Ensuring Stations have proper ground support equipment.
- Acting with Integrity and notifying stations airports outside vendors, and CAA Authorities of schedule changes, diversions, and extra flights.
- Embodying the spirit of connectedness by maintaining communication with charter customers and all stakeholders. Develop and implements alternate plans of action during abnormal operations and delay situations.
- Showing reliability by ensuring proper event notification and reporting to aircraft dispatchers, crew controllers, MCC, and Stations while monitoring the short-term schedule to verify that the aircraft are routed in the efficient and effective manner.
- Encouraging connectedness by projecting a professional image as a representative of the Company to external customers and fellow team members.
MINIMUM QUALIFICATIONS
The successful candidate will have current or previous airline Operations experience. Must have the ability to work effectively with minimal supervision in stressful situation and be a described as self-motivated. Other qualifications include:
- Must possess High School Diploma/GED, while college/university education is preferred.
- Must have three to five years of airline operations experience.
- Must have strong decision-making and critical evaluation skills while also have professional networking and communication skills, to include verbal and written communication.
- Must be able to work in a team setting or autonomously to deliver on objectives.
- Must be comfortable maintaining deadlines and multi-tasking in a fast-paced environment.
- Must be detail-oriented, have a high level of accuracy, and the ability to prioritize multiple tasks.
- Must have a high proficiency with computers and Microsoft Office
- Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS); knowledge of risk assessment and mitigation is highly desired.
- Must be able to pass a comprehensive background check and pre-employment drug screen.
- Must be able to speak, read, write, and understand English fluently.
- Must be eligible to work in the United States without employer sponsorship.
- Must be comfortable working in an airport environment around odors and sounds typically associated with operating aircraft.
Ravn Alaska hires brilliant team members who exemplify and identify with our Core Values: Safety. Commitment. Integrity. Connectedness. Reliability. To reach new heights with Ravn Alaska, apply today!
