Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Summary - Passionate about everything Food & Beverage and putting a smile on our guests’ faces? As Banquet Captain, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.
Primary Duties:
- Welcoming guests upon their arrival and assisting them with their seating arrangements.
- Assisting managers and organizers with planning the layout and logistics of events.
- Setting up and managing staff shifts and timetables.
- Developing and providing staff with the necessary training, including customer service and serving etiquette.
- Managing the setup of events.
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Tending to guests' requests, questions, and complaints.
- Ensuring that the venue and facilities remain neat and clean.
- Ensuring that all applicable safety regulations are communicated and adhered to.
Qualifications
- Warm and caring personality
- Ability to work cohesively as part of a team with minimum supervision
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Must have minimum of 2 years experience in the hotel industry, restaurant department in luxury hotel
- Strong knowledge of food & beverage offer for the restaurant and any other outlets
- Food handler certification-mandatory
- TIPS training certification- mandatory
- Respect of the Service of alcohol- Californian regulation’s (if applicable)
- Basic Math skills % calculation
- Effective Communicator in the English Language, Spanish is a plus
- Take ownership and be responsible for own actions, follow directions given by supervisors
- Enjoys serving guest
- Takes pride in serving others
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional Information
Pay: $16.66 + tips
Schedule: Varies based on banqueting events
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